Effective Date: July 13, 2025
Intercity Food & Resource Center (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website at
https://www.intercityfrc.org and interact with our programs, services, and donation/volunteer platforms.
1. Information We Collect
We may collect the following types of personal information:
a. Information You Provide Directly:
● Contact details (e.g., name, email address, phone number)
● Donor and volunteer details (via Give Butter and POINT)
● Message content submitted through forms, email, or SMS
● Marketing preferences and communication opt-ins
b. Automatically Collected Information:
● IP address, device type, browser, pages visited, and time spent on the site (via Google Analytics 4 and Google Search Console)
● Referral sources and search queries
● Location data (approximate, based on IP address)
2. How We Use Your Information
We use your information to:
● Communicate with you about our mission, events, and updates
● Process donations and manage tax-deductible contributions
● Manage volunteer registration and scheduling
● Send marketing or promotional messages (email and SMS)
● Improve website functionality, performance, and user experience ● Fulfill legal and compliance obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share it with: ● Trusted third-party services, including:
○ Google Analytics (GA4) and Google Search Console
○ Donorbox (donations and donor management)
○ POINT (volunteer management system)
○ Email and SMS providers (e.g., MailerLite, Klaviyo, Twilio)
● Legal authorities, when required by law
4. Your Choices and Rights
You have the right to:
● Opt out of marketing communications at any time
● Request access, correction, or deletion of your personal data
● Disable cookies through your browser settings
To exercise your rights, please contact us at: info@intercityfrc.org
5. Data Retention
We retain personal data only as long as necessary for operational, legal, or tax purposes. Donation and volunteer records may be kept for IRS compliance.
6. Cookies and Tracking
We use cookies and similar technologies to:
● Track user engagement
● Personalize content
● Analyze traffic and improve performance
You can control cookie settings in your browser.
7. Security
We implement appropriate administrative, technical, and physical safeguards to protect your information. However, no method is 100% secure.
8. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect information from children.
9. External Links
Our website may contain links to external sites. We are not responsible for their content or privacy practices.
10. Updates to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted with a revised “Effective Date.” Continued use of the website constitutes your acceptance of any updates.
Contact Us
If you have questions about this Privacy Policy, contact us at: